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Need Help?
Read the FAQ's below or get in touch.
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How do I hang my artwork?All small size (30x 38) artworks from the 'Local Places' collection come with the hanging kit included. You simple screw the hooks into the predrilled holes and tie the included cord. The medium (42 x 52) and large (62 x 79) size artworks come ready to hang with a cord already fixed. These vary in weight between 5kg-12kg and you will need to ensure the wall fixing is suitable to carry this weight. The XL size artworks come with a French cleat mounting system, which needs to be fixed securely to the wall studs. (Instructions are included).
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How do I clean my artwork?A soft brush attachment to a vacuum cleaner is usually sufficient to remove dust.
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Do they come with glass?Glass is not included in our artworks as it detracts from the 3d nature of the art. They are a very tactile item. They are also not suited to non-reflective glass as it makes the deeper layers look blurry. However if required glass or acrylic can be added for an additional charge.
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How can I personalise my artwork?Enter your answer here
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Can I have mine with a paler blue colour?Enter your answer here
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Do they come in any other colours apart from blue?Enter your answer here
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What are the options for the frame?Enter your answer here
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Can you do a custom area?To add a new question go to app settings and press "Manage Questions" button.
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How much is a custom area?Yes! To add a picture follow these simple steps: Enter App Settings Click the "Manage Questions" button Click on the question you would like to attach a picture to When editing your answer, click on the picture icon and then add an image from your library
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How long does it take to design my custom artwork?Yes! Users can add video from YouTube or Vimeo with ease: Enter App Settings Click the "Manage Questions" button Click on the question you would like to attach a video to When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL That's it! A thumbnail of your video will appear in answer text box
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What sizes area available?The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.
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How long will my order take?Enter your answer here
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How much is shipping?Enter your answer here
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How long does it take to ship my order?Enter your answer here
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Do you do giftcards?Enter your answer here
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Can I return my artwork if I don't like it?Enter your answer here
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Who designs your artworks?Enter your answer here
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What materials do you use?Enter your answer here
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Why are your artworks sustainable?Enter your answer here
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